Do you ship worldwide?
We do not ship outside of Canada and US at this time.
How much does shipping cost?
For small parcels: we offer free delivery on orders over $150cad/120usd, or $20cad flat rate on each delivery.
For oversize item/furniture: we offer free delivery in toronto area, for other areas, we charge a $50cad flat rate on each delivery*.
Detailed shipping cost will be automatically calculated at the checkout page
what are your shipping and processing times?
Processing time: orders take 1-3 days to process after placing the order before shipping out.
Actual shipping time: 1- 2 business days for ontario customers, 3- 8 business days for us and other provinces within canada.
Where can i find my tracking number?
When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
Unexpected delays?
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation. If you have any other questions, feel free to contact us at support@mumumart.ca. Our support is available on business days from mondays to fridays at 9 am - 5 pm pst. Thank you for your patience.
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