Privacy Policy for MuMu Mart
Effective Date: October 1, 2025
At MuMu Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website: https://mumumart.ca.
1. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
b. Automatically Collected Data
2. How We Use Your Information
We use your information to:
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
You can manage your cookie preferences in your browser settings.
4. Third-Party Services
We may share your information with third-party service providers who help us operate our business, such as:
These third parties are authorized to use your personal information only as necessary to provide services to us.
5. Data Security
We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
To exercise these rights, please contact us at: support@mumumart.ca
7. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.
8. International Data Transfers
If you are accessing our site from outside Canada, your data may be transferred to, stored, and processed in a country with different data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: support@mumumart.ca
🌐 Website: http://mumumart.ca
Do you ship worldwide?
We do not ship outside of Canada at this time.
How much does shipping cost?
For small parcels: we offer free delivery on orders over $150cad, or a $20 CAD flat rate on each delivery.
For oversize items/furniture, we offer free delivery in the Markham area. For other locations within GTA, we charge a $ 50 CAD flat rate per delivery*.
Detailed shipping cost will be automatically calculated at the checkout page.
What are your shipping and processing times?
Processing time: orders take 1-3 days to process after placing the order, before shipping out.
Actual shipping time: 1- 2 business days for Ontario customers, 3- 8 business days for other provinces within Canada.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
Unexpected delays?
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays, such as international customs processing and holidays, that we cannot control. Please contact us if your package is taking too long to arrive, and we will work with you to resolve the situation. If you have any other questions, feel free to contact us at support@mumumart.ca. Our support is available on business days from Monday to Friday at 9 am - 5 pm EST. Thank you for your patience.
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