Return and Refund Policy

Return & Refund Policy for MuMu Mart

Effective Date: September 26, 2026

1. All Sales Are Final
At MuMu Mart, all sales are final. We do not accept returns or exchanges. As a retailer of children's products, this policy is necessary for hygiene and safety reasons.

2. Defective or Damaged Items
If your order arrives defective or damaged, please notify us within 7 days of delivery. Include your order number and clear photos showing the defect or damage. Once verified, we will arrange a replacement or issue a refund.

3. How to Report a Defective or Damaged Item
To report an issue, please contact us with:
• Your order number
• A description of the defect or damage
• Photos of the item

Please do not send the item back unless we specifically ask you to.

4. Refunds
Approved refunds for defective or damaged items will be issued to your original payment method. Refund timing may vary depending on your payment provider. Original shipping fees are non-refundable.

5. Contact Us
If you have any questions about this policy, please contact us:
Website: https://mumumart.ca